General Maintenance Request

SERVICE REQUEST

All TENANTS may submit normal non-emergency maintenance requests with this form. Please include all the information requested, as it is needed to send the form. We will respond to your request promptly.

In case of a maintenance emergency, please call (216) 381-6570. AFTER 5pm or weekends & holidays call (216) 401-0645.  IF NO ANSWER, LEAVE A FULL VOICE MAIL MESSAGE ABOUT THE PROBLEM – DO NOT JUST SAY “PLEASE CALL” – LEAVE A MESSAGE WITH WHAT THE PROBLEM IS.

An emergency is defined as: fire, gas leak, sewer backup, stopped up toilet (if you only have one), no water, no heat, or anything that may cause personal or property damage. Thanks!

All Properties Maintenance *

* Other than Garfield Club and Willard House

    Your Name (required)

    Your Email (required)

    Your Address (required)

    Unit Number (required)

    Your Phone (required)

    Type of Pets (required)

    If you have a dog(s) will they be crated or quartered in a room other than where repairs are needed? (required)

    YesNoNA

    Do we have permission to enter your premises? (required)

    YesNo

    Please describe in detail the type of problem and location of problem**

    * Please note that if the answer is no we will call you at your daytime number to schedule an appointment.